At a glance
Share a private set of documents
Swipe across to see every column.
| Control | What it changes | What it does not do |
|---|---|---|
| Password | Requires the transfer password to open protected access. | Does not identify a person or encrypt the file end to end. |
| Expiry | Sets when access through the link ends. | Does not erase a copy already downloaded. |
| Download limit | Restricts successful downloads. | Does not create a list of approved people. |
Email the transfer link to your accountant, then give them the password in a separate call. If the email is forwarded by mistake, it does not contain both the link and the password. Check their preferred way to receive sensitive records before sending.
Follow these steps
- 01
Choose the files
Add the files, select Continue, and choose link or email delivery.
- 02
Open Password
Turn password protection on and use a long password you have not used elsewhere.
- 03
Choose the expiry
Give the recipient enough time, but do not leave private files open longer than needed.
- 04
Finish and test
Wait for the link, then open it in a private window and check that it asks for the password.
- 05
Use two messages
Send the link in one place and the password in another.
The recipient opens the transfer link in a browser, enters the password if one was set, previews supported files when enabled, and downloads without creating an account.
Keep this in mind
Know what happens next
What the password protects
The transfer password is an access check for the download page. It is separate from the password you use to sign in to your TransferSize account. Never give your account password to a recipient. A download password does not grant them access to your file library.
What it does not promise
Password protection is not end-to-end file encryption. It also cannot stop an authorized recipient from saving, forwarding, photographing, or recording material they can access. After a copy is downloaded, changing the link settings cannot erase that copy.
Choose something worth protecting with
Use a long, unique password or passphrase, ideally created and saved by a password manager. Avoid a client’s name, the transfer title, “123456,” or a password you use for another account. Do not put the password in the filename or transfer description.
Send the two pieces separately
Give the recipient the link through the usual project conversation and the password through a different agreed channel. A password beside its link in the same public message offers little protection if that message is exposed. Check the recipient actually knows that a password is required.
Test without your signed-in session
Open the finished public link in a private browser window and confirm that it asks for the password. Check that an incorrect password does not grant access, then try the correct one. This is a check of your own transfer, before anyone depends on it.
If the password is rejected
Check capitalization and accidental spaces when copying it. Make sure you are opening the intended transfer, particularly if the sender created several versions. The sender should review the current settings or provide a replacement delivery. Do not send account credentials as a workaround.
Questions people ask
Can support recover my password?
No. Keep it in your own password manager.
Is an expiry date enough?
No. Expiry controls time; a password controls who can open the link.
Choose your files and follow the steps above.